Quail Ridge Country Club
  • 16-Jan-2023 to 15-Feb-2023 (EST)
  • Fitness
  • Boynton Beach, FL, USA
  • 14.00 per hour
  • Hourly
  • Part Time

NA


Responsible for greeting all members and guests and directs inquiries to the proper parties; answer phones, scheduling/rescheduling/canceling appointments, running all billing/CHITS for fitness related services. Providing a professional, friendly, and courteous atmosphere for all members.

Essential Functions

  • Answer all incoming calls to the fitness desk.
  • Coordinating and scheduling all massage and facial appointments.
  • Communicating with the desk supervisor for ordering of all supplies for the fitness facility; PO's, requisitions, inventory.
  • Fitness billing through the JONAS system.
  • Copying, printing, gift certificates, redeeming for all staff services, paying close attention to matters that may require adjustments.
  • Tracking daily and monthly traffic.
  • Assisting customers with general questions; may include assisting members in the gym area.
  • Maintain inventory for supplies as well as for Dermatological products.
  • Maintain sales quota for Dermatological products and promotions.
  • Maintaining communications with desk manager to ensure proper procedures are met and training/understanding is adequate.
  • Schedule may vary and will at times include evenings and weekends.
  • Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc...
  • Running all billing/CHITS for fitness related services.
  • Good attendance and punctuality is particularly important for this position.
  • Convey rules and regulations as needed for the fitness area.
  • Performs other duties necessary to maintain a consistent level of customer service that is expected by membership and standard for the fitness industry.
  • Promote fitness programs, contests, and fitness department.
  • Ability to work among fitness staff, to include but not limited to breaks, floor coverage, orientations.
  • Portray and be enthusiastic about fitness and wellness.
  • Perform desk coverage when necessary.
  • Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc...
  • Perform any other tasks as assigned by management.

Knowledge, skills and abilities

  • Must have knowledge of commonly used concepts, practices, and procedures within a country club/fitness area.
  • Must possess excellent interpersonal skills.
  • Must possess excellent written and verbal communication skills.
  • Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.
  • Must be a detail-oriented individual and possess time management skills.
  • Must maintain high performance standards.
  • Fluent reading and writing in English with the ability to recognize signs and symbols to communicate with members.
  • Ability to deal with routine changes often.
  • Ability to deal effectively and tactfully with all employees, management and members.
  • Ability to work in a fast paced environment.
  • Excellent sales and communication skills.
  • Thorough understanding of Quail Ridge policies and procedures.
  • Must have some computer skills, including use of Microsoft Office programs.

Education and experience

  • High School Diploma and/or equivalent required.
  • Previous clerical and reception work experience required.
  • Must have intermediate knowable of all Microsoft applications; typing ability; customer focus driven, as well as, maintaining above standards for desk operations.
  • Seasonal/yearly commitment highly desired; must be comfortable working in a fitness environment and be willing to assist in other areas.
  • CPR/AED certification desirable.
  • Must be able to lift at least 50 lbs., and bend and/or lift heavier objects or equipment in the fitness facility.

Apply on our website at:

https://quailridgecc.applicantpro.com/jobs/

http://www.quailridgecc.com/

Drug Free Workplace

Quail Ridge Country Club
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